Contact Us

We're here to help.

Whether you have questions about a product, need assistance with an order, or simply want to get in touch, the Orbivolt team is ready to assist you.

Customer Support

We aim to respond to all inquiries within 24–48 business hours.

If you're contacting us about an order, please include:

• Your order number
• The email address used during checkout
• A brief description of your question or concern

This helps us assist you more quickly.

Most orders are processed within 1–3 business days and delivered within 7–15 business days.

Once your order ships, you'll receive a tracking number via email.

Please contact us within 7 days of delivery with your order number and photos of the issue. We'll work to resolve it as quickly as possible.

Monday – Friday
9:00 AM – 5:00 PM

Support requests submitted outside business hours will be answered on the next business day.

Thank you for choosing Orbivolt.

Power Your Devices With Confidence.